Cancellation & Refund Policy

This Cancellation & Refund Policy ("Policy") explains how subscriptions, renewals, cancellations, and refunds work for Zopkit Innovations Private Limited's ("Zopkit," "we," "us," or "our") software and services. Once you purchase a paid plan, fees are non-refundable for that subscription term. You remain committed for the full prepaid period you selected (for example, a full year on an annual plan) until that term ends.

Paid plans are billed according to the plan you choose at checkout (for example, monthly or annually). Fees are charged in advance for each billing period. Your subscription runs for the entire period you pay for—such as a full twelve months on an annual subscription—and you are obligated for that period.

We do not provide refunds or credits for:

• Partial periods or unused time within a prepaid term
• Choosing not to use the product during the subscription
• Downgrading or cancelling mid-term (see below for what "cancel" means)

You are responsible for keeping billing and contact information accurate. Taxes and government charges (such as GST) may apply based on your location and will be shown before you complete payment where required.

In this Policy, "cancellation" means stopping future renewals, not receiving money back for time you already paid for.

How to turn off automatic renewal:

1. Sign in to your account and open Billing or Subscription settings (exact labels may vary by product), or
2. Email sales@zopkit.com from your registered email and ask to disable auto-renewal for your subscription.

When auto-renewal is off, you will not be charged for the next period after your current prepaid term ends. Your access to paid features typically continues until the end of the period you already paid for.

We may suspend or terminate access for non-payment, breach of our Terms of Service, or as permitted by law or contract.

All fees are final once payment is successfully processed. We do not offer refunds, returns, or credits for subscription fees after purchase, including if you change your mind, cancel mid-term, or do not use the service.

For annual and other multi-month plans, you must remain through the full subscription period you paid for; we do not refund remaining months or weeks.

Billing errors only: Nothing in this Policy limits rights you may have under mandatory law. If you believe a charge was duplicated or made in clear error (for example, you were charged twice for the same period), contact us at sales@zopkit.com with your account ID, invoice or transaction reference, and dates. We will review genuine billing mistakes; we do not provide discretionary refunds of valid subscription fees.

If we offer a free trial or promotional pricing, the terms shown at sign-up or checkout apply. When a trial converts to a paid plan, the same no-refund rules and full-term commitment apply to each billing period you pay for, unless the offer explicitly states otherwise in writing.

Our services are delivered digitally. There are no physical goods or shipping charges for standard software access. If delivery methods change, we will describe them in your order confirmation or account.

We may update this Policy from time to time. The "Last updated" date at the top of this page reflects the latest version. Continued use of paid services after updates may constitute acceptance of the revised Policy where permitted by law.

For subscriptions, billing, or questions about this Policy:

• Email: sales@zopkit.com
• Phone: 8971055515
• Address: Hi-Tech City, Hyderabad, India