Healthcare ERP

Bill Every Consumable and Service Automatically, Every Visit

Integrated EMR, appointment scheduling, pharmacy, and insurance billing for clinics, polyclinics, and diagnostic centres.

A clinician attending to a patient in a healthcare facility

Problems We're Built to Solve

These aren't edge cases — they happen every day in operations like yours.

Appointment No-Shows

No automated reminders means 1 in 5 slots go vacant. Idle doctor time costs ₹2,000–₹8,000 per hour depending on specialty.

Claim Rejections

Manual billing with wrong ICD codes or missing pre-authorisations leads to rejection rates above 25%, delaying cash by 60–90 days.

Paper-Based Records

Patient history scattered across registers and file cabinets. Doctors waste 8–12 minutes per consultation hunting for past records.

Pharmacy Stock-outs

No integration between prescription and pharmacy inventory. High-velocity drugs stock out mid-week, turning away patients and losing retail revenue.

Billing Leakage

Services rendered but not billed — lab tests ordered verbally, consumables not captured. Industry studies put leakage at 8–15% of revenue.

Diagnostic Coordination Delays

Lab and radiology results returned by intercom or paper slip. Doctors chase results; patients wait. Turnaround time stretches 2–3x unnecessarily.

How These Problems Compound →

1

No-Show Appointment

No reminder system

2

Idle Slot Lost

Doctor time wasted

3

Revenue Foregone

₹2,000–₹8,000 per hour idle

4

Billing Error Added

Manual coding mistakes

5

Claim Rejected

TPA denies reimbursement

BUSINESS IMPACT
6

Cash Flow Gap

Collections delayed 60–90 days

See It In Action

Healthcare Clinics in Action

Real screens from the product, not mockups.

A staff payslip screen with tax breakdown for a clinic employee
01Clinical and admin staff payroll handled without a separate HR tool

Patient Journey — Check-In to Cash Collection

Every step from appointment booking to insurance settlement flows in a single connected system — eliminating the gaps where revenue leaks.

REGISTRATIONCONSULTATIONBILLING & DISCHARGEPatient Check-InHistory pulled by ID / phoneTriage & VitalsPre-populated into EMRDoctor ConsultDiagnosis with ICD-10 codeLab / PharmacyDigital order auto-routedBill & DischargeAll charges auto-capturedClaim SubmittedScrubbed before TPA sendVisit recordVitals in EMROrders doneCharges postedEvery EMR order auto-populates the patient bill — no charge leakage, no manual re-entry

Everything Your Healthcare Clinics Business Needs

All modules ship pre-configured for your industry. Connected, maintained, and supported by a single team.

How the Modules Connect

Patient visitCharge capturePrescriptionTest ordersConsumptionDuty rosterClinical dataPatient Records(EMR)AppointmentSchedulingBilling &InsurancePharmacy &DispensingLab &DiagnosticsInventory &StoresStaff & PayrollReports &AnalyticsAll modules share a single data source — no manual re-entry between systems

Module Spotlight

Appointment Scheduling

Feeds Patient Records (EMR) with: Patient visit

Patient Records (EMR)

Structured electronic medical records with chief complaint, diagnosis, prescription, and visit history.

  • SOAP note templates by specialty
  • ICD-10 & SNOMED coded diagnoses
  • Patient timeline view

Appointment Scheduling

Online and front-desk booking with automated SMS/WhatsApp reminders to reduce no-shows.

  • Multi-doctor slot management
  • Auto reminder at 24h & 2h
  • Cancellation & rescheduling portal

Billing & Insurance

Accurate charge capture, tariff management, and insurance claim submission with error checks.

  • Pre-auth tracking
  • Claim scrubbing before submission
  • TPA reconciliation

Pharmacy & Dispensing

Integrated with EMR prescriptions; FIFO batch control and expiry management.

  • Prescription-driven dispensing
  • Low-stock alerts
  • Expiry & batch control

Lab & Diagnostics

Test order-to-result workflow with auto-publish to patient portal and doctor dashboard.

  • Lab order from EMR
  • Result entry & validation
  • Patient portal delivery

Inventory & Stores

Consumable and asset tracking across all departments with indent and GRN workflows.

  • Department-wise indents
  • Consumable cost per visit
  • Asset register & maintenance

Staff & Payroll

Duty roster for nurses, technicians, and support staff with attendance and payroll integration.

  • Shift roster by department
  • Attendance via biometric
  • Payroll with OT calculation

Reports & Analytics

Clinical and financial dashboards for medical directors and clinic owners.

  • Doctor productivity report
  • Department revenue analysis
  • Claim acceptance trend

Without It vs. With It

The same operation, before and after — in the terms your team actually uses.

Area
Without ERP
With Zopkit ERP

Appointment Reminders

Receptionist calls manually

Automated SMS/WhatsApp at 24h and 2h

Prescription Routing

Paper slip to pharmacy counter

Digital order auto-received at pharmacy

Billing Accuracy

Manual entry; services missed

All EMR orders auto-captured in bill

Claim Rejection Rate

25%+ first-pass rejection

Coding scrub before submission <8%

Lab Results Delivery

Intercom or paper; 2–4h delay

Digital result auto-published to doctor & patient

Your Path to Go-Live

A structured, supported implementation — not a DIY project.

1

Week 1

EMR & Patient Master

  • Patient registration forms
  • Doctor & department setup
  • ICD-10 code library loaded
2

Week 2

Appointments & Reminders

  • Slot templates per doctor
  • SMS/WhatsApp gateway live
  • Online booking portal
3

Week 3

Billing & Insurance

  • Tariff master configured
  • TPA & insurance mapping
  • Claim workflow tested
4

Week 4

Pharmacy & Lab

  • Drug master imported
  • Lab panel & result templates
  • Prescription-dispense link tested
5

Week 5

Go-Live & Dashboards

  • Staff training complete
  • Management dashboards live
  • Parallel run & cutover

Go-Live

Impact You Can Put on a Slide

Benchmarked against customers in their first year. Results typically visible within the first 90 days.

METRICBEFORE → WITH ERPIMPROVEMENTClaim Acceptance %Pre-submission code scrubbing and pre-auth tracking eliminate the most common rejection causes.BEFORE72%WITH ERP+28 pts+28 ptsRevenue per SlotFewer empty slots from no-shows and better charge capture recover thousands per doctor per month.BEFORELowWITH ERP+18%+18%No-Show RateAutomated reminders at 24h and 2h before appointment cut avoidable no-shows significantly.BEFORE22%WITH ERP−40%−40%Admin Time per PatientDigital records eliminate manual file retrieval; billing auto-populates from EMR orders.BEFOREHighWITH ERP−45%−45%Avg Collection DaysFaster claim submission and automated follow-up cut the insurance receivable cycle.BEFORE68 daysWITH ERP−22 days−22 daysBeforeWith ERP

"Our claim rejection rate was 28% and we had no visibility into why. Within two months of going live, it dropped to 9%. The billing team now spends their time on follow-ups, not re-keying data. Collections improved by ₹4.2 lakh in the first quarter."

MC

Multi-Branch Clinic

Medical Director, 12-doctor family healthcare practice

12 doctors, 2 branches

Frequently asked questions

Recover the Revenue Your Clinic Is Already Earning

Set up in 5 weeks with historical patient data migration. Billing, EMR, and pharmacy connected from day one.
4–6 week implementationDedicated onboarding specialistNo long-term lock-in